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This video will show you how to configure a Cisco® router to export NetFlow data using NetFlow version 9, also known as Flexible NetFlow.

You notice an increase in transaction error rates via log management and analytics. What's next? Find out how to determine the scope of this impact on end users.

Self-service is a key component of the modern service management strategy. Once you have your knowledge base up to par, and your team is routinely updating it, you need to find a way to connect employees directly with those solutions.

What are the busiest times for service in your organization? How can you stagger your service desk staff to account for activity and prevent service outages?

Leverage the power, efficiency, and productivity gains through collaboration with the SolarWinds^® Service Desk integration with Slack. The Slack integration allows you to reach users where they are and will enable them to request, receive, and comment on any Service Desk ticket from Slack.

Leverage the power, efficiency, and productivity gains through collaboration with the SolarWinds^® Service Desk integration with Microsoft Teams. The Teams integration allows you to reach users where they are and will enable them to request, receive, and comment on any Service Desk ticket from Teams.

Watch this demo to learn how SolarWinds Service Desk allows you to automatically discover and update asset data, then use it to improve service delivery.

There’s a better, more efficient way to solve common service desk tickets — not just for IT, but for the entire organization. Service Desk offers customizable automation rules for priority and routing. Now, depending on the subject, requester, or category of the ticket, you can drop it right into the appropriate service agent’s queue, bypassing the general queue purgatory.

As your service management strategy expands, you’ll need a way to separate data, private information, and workloads between different service providers. How can you create an experience where HR sees a clean view of only their tasks, tickets, and approvals? How can you create access for your accounting team to have exclusivity to employees’ financial information?

Learn how to recover your performance counters if they are not working or are missing in PerfMon.